Shipping Policy / Pick Up Policy

For Orders within Singapore

We will ship out your orders within 2 working days. Typically, we ship out orders within 24 hours. We offer the following Delivery / Pick Up options. The duration, method and prices vary for each type of delivery option.
NOTE: We may upgrade your delivery method automatically (No extra charge). (e.g. Magnet quantity / size is not suitable for Singapore Post Mail, we will automatically upgrade it to Courier Service). 

 

Please note that the duration only serves as a guide. It may take slightly longer or shorter depending on the delivery company. The expected number of days the delivery company takes starts on the next day after the item has been mailed / collected (e.g. Ordered on Monday, Mailed on Tuesday. Day 1 is Wednesday, Day 2 is Thursday, Day 3 is Friday, ...).

1) Self Collection
By Appointment Only. Please Contact Us and await for our reply. 
Method: Your own delivery driver / Your delivery courier / In-person collection
Duration: -
Tracking: -

Location 1: 7 Soon Lee Street, iSpace, #05-23 (Mon - Fri 11:00am to 4:30 pm) - By Appointment Only 

Or Location 2: 53 Hillview Avenue, Singapore 669566 - By Appointment Only

2) Singapore Post - Normal Mail
This method is only available for magnets of small sizes which magnetism is within the allowable limit by Singapore Post. If the magnet you have ordered does not meet the criteria for this category, we will automatically upgrade your shipping method for you at no additional charge. 
Method: To your letterbox (Please ensure that your letterbox is clear of mail)
Duration: 3 to 5 working days (Starting the next day after it has been mailed)
Tracking: Unavailable
Not liable for lost mail. Proof of mail will be provided in picture form if requested for. 

3) Singapore Post - Smartpac

This method is only available for magnets of small sizes which magnetism is within the allowable limit by Singapore Post. If the magnet you have ordered does not meet the criteria for this category, we will automatically upgrade your shipping method for you at no additional charge. 
Method: To your letterbox (Please ensure that your letterbox is clear of mail)
Duration: 2 to 3 working days (Starting the next day after it has been mailed)
Tracking: Available
Not liable for lost mail. Proof of mail will be provided in picture form if requested for. 

4) Courier
Method:
 To your doorstep (Please ensure that you will be contactable on the delivery day / someone is available to receive the item)
Duration: 2 to 3 working days (Starting the day it has been collected)
Tracking: Available

5) Express Courier
By Request
. Please Contact Us and await for our reply. 
Method: To your doorstep (Please ensure that you will be contactable during the delivery hours)
Duration: 1 to 3 hours (Starting when parcel has been collected)
Tracking: Available (Live Tracking) 


For Orders outside of Singapore

For locations outside of Singapore, please contact us.